Also available
Interview with Mr. Richard Seaver, Managing Director DHL Express in Nigeria
Prompt Delivery
CN: DHL has been operating in Nigeria since 1979. Please describe the history of DHL’s operations in Nigeria.
Mr. Seaver: 1979 DHL incorporated in LOS NG-first operations in garage of founding Director Otunba Komolafe
1982 Data Processing department established
1983 Head Office relocated to present site at Isolo, Lagos
1984 Fully established centers in all states of the Federation
1987 Laser scanners and tracing and tracking system launched
1988 Ultramodern training center opened at Head Office
1989 3-tier daily delivery systems commenced
1996 Roy Synergy Award for Best Courier company operating in NG
1997 SGS Yarsley (UK) ISO 9002 Certification
1998 NIS ISO 9002 SON Certification
2002 Fully automated Airside HUB serving West & Central Africa opened in Lagos first DHL flights connecting Europe with West Africa
2005 TAPA Security Certification of HUB and LOS Gateway
What services do you offer businesses and customers in Nigeria?
– International Express Door-to-Door(D2D) Documents and Parcels (Dutiables) both Consignor- and Consignee-paid;
– International Air Freight D2D, Airport-to-Airport (A2A), A2D and D2A both Consignor-and Consignee-paid;
– International Next-Day Time-Definite Express D2D Documents and Parcels to/from certain West African Countries;
– International D2D Import Express Documents & Parcels-imports into Nigeria, paid for on Nigerian accounts/exports from Nigeria, paid for on accounts held outside Nigeria;
– Domestic Express D2D Consignor-paid;
– Domestic Personal Express DHL Office to DHL Office Consignor paid- to certain destinations only;
– Domestic Next-Day Time-Definite Express D2D;
– Domestic Logistics including Mailroom Services and Warehouse Management;
– Other Value-Added Services: Weekend Delivery, Remote Areas Delivery; Insurance; Packing Services; Pro-Active Tracking & Tracing; Charter Flights; Specialist Life Sciences/ Medical Packaging; & Dangerous Goods Shipments-certain IATA categories only.
